TERMS AND CONDITIONS
RETURN AND EXCHANGE POLICY
If you are unhappy with an item that you have purchased from us online, you may return it for 100% cash back within 48 hours after delivery. After 48 hours is up, you have one week to offer a return for store credit.
We cannot accept returns on items purchased during sales, special promotions, or custom orders (Custom orders includes design changes, silver jewelry, and gemstones. Custom orders do not include bead changes). Replica items are 90-95% the same. Items must be returned with their original packaging and in perfect, unworn condition.
To return or exchange an item, please email us at email@example.com.
For your protection, please insure the package for the full purchase amount. Kundan Sets is not responsible for items lost or damaged during transit.
Refunds or exchanges do not include shipping costs back to our facility. If an item is damaged while shipping you may try to get your shipping amount returned to you through the postal company.
We currently accept payments by Visa, MasterCard, Discover, or American Express. Payment will be debited and cleared from your account upon order confirmation. In filling out the payment requirements, you confirm that you are an authorized user of the credit/debit card. All credit/debit cardholders are subject to validation checks and authorization by the card issuer.
If the issuer of the credit/debit card rejects authorization of payment to Kundan Sets, we will not be held liable for any delay or non-delivery.
Kundan Sets only charges sales tax within the state of Michigan.
Each piece is made to order so please allow 30 to 60 business days for your item (excluding shipping). Stock items will ship out with 48 hours.
Expedited shipping is available. Please email for rates.
We do ship internationally, however, we are not responsible for any custom/duty/VAT charges issued by your countries government.
From time to time, we may use techniques designed to identify fraudulent activities. You agree to cooperate with such efforts, as we may, in our sole discretion, deem necessary to identify attempted fraud. You further agree that if, for any reason, you or others acting on your behalf are suspected of fraud or other breach of these Terms, we may, in our sole discretion, declare you to be in breach of the Terms, suspend or terminate your use of the Site, and/or seek prosecution to the fullest extent of the law.