Terms & Conditions

TERMS AND CONDITIONS

IF YOU DO NOT AGREE WITH THESE TERMS OF USE, OR ANY POSTED GUIDELINES OR RULES, PLEASE DO NOT USE THIS WEBSITE. We reserve the right, in our discretion, to update or modify the Terms of Use at any time by posting such new terms on the Site. Such changes shall be effective immediately upon posting with the date of the most recent revisions appearing at the bottom of this page, so check back often. We encourage you to review these Terms of Use whenever you use the Site. Your continued use of the Site and/or Services will constitute your binding acceptance of this Agreement, as amended from time to time.

RETURN AND CANCELLATION POLICY 

Returns - If you are unhappy with an item that you have purchased from us online, you may return it for 100% cash back within 48 hours after delivery. After 48 hours is up, you have one week to offer a return for store credit. We will no longer accept a return via cash or store credit once you pass the one week after delivery. 

We cannot accept returns on items purchased during sales, special promotions, or custom orders (Custom orders includes design changes, silver base metal, and real gemstones. Custom orders do not include bead changes). Replica items are 90-95% the same.  Items must be returned with their original packaging and in perfect, unworn condition. 

Cancellation Fee - Kundan Sets will charge 15% of the purchase price if you decide to cancel the item three days after you placed the order. This fee covers the cost of material that will be scrapped. 

To return or cancel an item, please email us at info@kundansets.com

Return Shipping - For your protection, please insure the package for the full purchase amount. Kundan Sets is not responsible for items lost or damaged during transit.

Refunds do not include shipping costs back to our facility. 

 PAYMENT 

 We currently accept payments by Visa, MasterCard, Discover, or American Express. Payment will be debited and cleared from your account upon order confirmation. In filling out the payment requirements, you confirm that you are an authorized user of the credit/debit card. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. 

If the issuer of the credit/debit card rejects authorization of payment to Kundan Sets, we will not be held liable for any delay or non-delivery.

SALES TAX 

Kundan Sets only charges sales tax within the state of Michigan. 

SHIPPING 

Each piece is made to order so please allow 30 to 60 business days for your item (excluding shipping). Stock items will ship out within 48 hours via priority mail. 

Expedited shipping is available. Please email for rates.

We do ship internationally, however, we are not responsible for any custom/duty/VAT charges issued by your countries government. 

SECURITY

From time to time, we may use techniques designed to identify fraudulent activities. You agree to cooperate with such efforts, as we may, in our sole discretion, deem necessary to identify attempted fraud. You further agree that if, for any reason, you or others acting on your behalf are suspected of fraud or other breach of these Terms, we may, in our sole discretion, declare you to be in breach of the Terms, suspend or terminate your use of the Site, and/or seek prosecution to the fullest extent of the law. 

 

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